Frequently Asked Questions

How Quickly Do You Ship?
Ring Holders and crystal products are one of a kind and are shipped within 1-3 business days.

All other products such as: tumblers, jewelry, sun catchers, etc are made upon order. These will be shipped out within 1-3 weeks depending on quantities of orders at the time. However most orders ship within one week. 

Are Your Products Made In Bulk?
No, all products are handcrafted and one of a kind. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchases!

Does The Odd Squad Accept Returns?
Due to the nature of our products, refunds will be on a case by case basis. All requests must be submitted within 72 hours of the delivery of the package.

Are The Crystals As Pictured?
Yes, however the stone colors vary based on lighting. Some stones may have natural imperfections.

Do The Rings Come With The Ring Holder?
Unfortunately no, all Rings and Ring Holders are sold separately. 

How Should I Care For The Drinkware?
Hand washed with non abrasive materials.